An estimated one in three adults avoids the dentist due to fear or anxiety. If that sounds familiar, you're not weak or unusual — dental anxiety is one of the most common barriers to getting care. At First Street Smiles in North Andover, Dr. Beshay sees it every week, and has built his practice around removing those barriers.
Dental anxiety isn't a character flaw. It usually has a clear origin: a painful childhood experience, a rushed or dismissive dentist, a procedure that didn't go the way you hoped. That experience forms a template that can make every subsequent dental visit feel dread-inducing — even routine cleanings.
The problem is that anxiety creates a cycle that makes things worse. Patients avoid the dentist, small problems grow into larger ones, and the eventual visit becomes more involved and more uncomfortable than it needed to be — which reinforces the anxiety. Breaking that cycle requires a dentist who takes the time to understand it.
At First Street Smiles, many of our most loyal patients came to us after years — sometimes decades — of avoiding dental care. We've heard every version of this story, and we never judge.
Dental anxiety exists on a spectrum. It doesn't have to mean panic attacks in the waiting room — for most people it's more subtle: putting off scheduling, cancelling appointments, feeling your heart race as you approach the office door, needing to brace yourself through every procedure even when you know it isn't painful.
Some common anxiety triggers we encounter include:
Understanding your specific triggers is the first step toward managing them. Dr. Beshay will ask about them directly — not to catalogue your fears, but to plan around them.
Our approach to dental anxiety isn't a script — it's a set of practices baked into every appointment. Patients who are new to our office, particularly those who have told us about past negative experiences, consistently remark on how different the environment feels.
Specific things we do differently:
For patients whose anxiety is significant, behavioral approaches alone may not be sufficient. First Street Smiles offers sedation options that allow patients to receive necessary care comfortably.
Sedation dentistry isn't reserved for complicated procedures. If it's what you need to get in the chair and stay there comfortably, it's a valid option for any appointment — including a cleaning.
If you're ready to schedule but still nervous, here are some things that genuinely help:
Most patients who take the step of making that first appointment find the anticipatory anxiety was harder than the visit itself. We see this regularly and it never gets old.
Some patients come to First Street Smiles after 5, 10, or even 20 years without dental care. This is more common than most people think, and it's a situation Dr. Beshay has a great deal of experience navigating.
If this describes you, the most important thing to know is that the fear of what will be found is almost always worse than the reality. Dr. Beshay's approach to these appointments is to conduct a thorough, no-pressure assessment, prioritize what genuinely needs to be addressed, and build a realistic treatment plan that respects your timeline and budget.
You are not obligated to do everything in one visit. You are not going to be lectured. The goal is simply to figure out where you are and chart a path forward that works for you.
One of the most common things patients say after their first visit with us: 'I don't know why I waited so long.' That's exactly the experience we want to create.
Call (978) 685-5804 or request an appointment online. Tell us you have anxiety when you call — it's the most important thing you can share with us. First Street Smiles is at 7 First St, North Andover, MA — Mon–Thu 8am–5pm and Sat 8am–2pm. New patients always welcome.