Your insurance is a contract between you, and your insurance provider company. Our office can’t get access to this contract.
Dental insurance plans vary widely in services coverage, from one company to another and even within the same company, different plans cover different services at different rates, moreover within the same plan and the same household, coverage varies according to the patient’s age. YOUR INSURANCE DETERMINES YOUR BENIFITS PER YOUR CONTRACT WITH THEM.
We do acknowledge, It’s very confusing at times, but rest assured, our knowledgeable and trained patient coordinators work around the clock to get you your benefits. Insurance short comings shouldn’t be a barrier between you and your needs, please ask one of our patient coordinators for potential coverage and financial aid.
We are generally able to bill your insurance for services provided (Except Masshealth), While filing of insurance claims is a courtesy that we extend to our patients, we work around the clock to follow up these claims and insure timely payment. Please understand that benefit determination happens ONLY AFTER the service is provided and the claim is processed.
If you have any questions about the above information or any uncertainty regarding insurance coverage, please don’t hesitate to ask us.
We are here to help you!
